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Privacy Policy

Last updated: March 6, 2026

Data Encryption

All data encrypted in transit and at rest

No Data Sales

We never sell your personal information

Secure Hosting

Hosted on enterprise-grade AWS infrastructure

1. Introduction

MergerSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered post-merger integration platform ("Service"). By accessing or using our Service, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, job title, and password when you create an account.
  • Profile Information: Profile photo, role, and other details you choose to provide.
  • Deal Data: Information related to mergers and acquisitions that you input into the platform, including deal details, financial data, task assignments, and documents.
  • Communications: Messages sent through the platform's messaging features, support requests, and feedback.
  • Payment Information: Billing details processed securely through third-party payment processors.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, actions taken, time and duration of visits.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies and Tracking: We use essential cookies for authentication and session management. See our Cookie section below.

2.3 Information from Third-Party Services

If you choose to sign in using Google, Microsoft, or other third-party authentication providers, we receive your name, email address, and profile picture from those services, as authorized by you during the sign-in process.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account
  • Process transactions and send related information
  • Send administrative notifications, updates, and security alerts
  • Respond to your inquiries and support requests
  • Power AI-driven features such as integration insights, risk assessment, and synergy identification
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

  • Within Your Organization: Deal data and user information is shared among members of your organization as configured by your administrator.
  • Service Providers: Trusted third-party services that assist us in operating the platform (e.g., cloud hosting, analytics, email delivery), bound by confidentiality agreements.
  • Legal Requirements: When required by law, subpoena, or government request, or to protect rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • TLS/SSL encryption for data in transit
  • AES-256 encryption for data at rest
  • Role-based access controls (RBAC)
  • Regular security audits and vulnerability assessments
  • Secure hosting on Amazon Web Services (AWS) infrastructure
  • Bcrypt password hashing

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Deal data is retained according to your organization's configured retention policies. You may request deletion of your data at any time by contacting us.

7. Cookies

We use essential cookies required for authentication and session management. These cookies are necessary for the Service to function and cannot be disabled. We do not use advertising or third-party tracking cookies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Export your data in a portable format
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at privacy@mergersync.com.

9. International Data Transfers

Our Service is hosted in the United States on Amazon Web Services. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

MergerSync Privacy Team

Email: privacy@mergersync.com